FAQs

FAQs
Elevate your style with our luxurious collections. Embrace elegance and shine with confidence. Your journey to empowerment starts now.
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Here, you’ll discover answers to your pressing questions, ensuring you get the info you need efficiently.
1. What products does Fave Luxe LLC offer?
Fave Luxe LLC specializes in luxurious products, including shoes, clothing, shapewear, beauty products, men’s items, and more.
2. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods at checkout.
3. How long does shipping take?
- Processing Time: Orders are processed within 2-3 business days.
- Delivery Time: Shipping within the U.S. typically takes 6-8 business days, while international shipping may take 8-15 business days, depending on the destination.
You will receive a tracking number once your order is shipped.
4. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping costs and delivery times vary by location.
5. How do I return an item?
To initiate a return:
- Email us at orders@faveluxe.store with your order number and reason for return.
- Once approved, follow the instructions provided to ship the item back.
Items must be returned within 14 days of delivery in their original condition.
6. When will I receive my refund?
Refunds are processed within 7–14 business days after we receive and inspect your return. Refunds will be issued to your original payment method.
7. What if my item arrives damaged or incorrect?
If your order arrives damaged or incorrect, contact us at orders@faveluxe.store within 48 hours of delivery. Include photos of the issue, and we’ll arrange for a replacement or refund.
8. Can I cancel or change my order after placing it?
We process orders quickly, but if you need to make changes or cancel, contact us within 24 hours of placing your order.
9. Are your products true to size?
We provide size guides for our clothing and footwear to help you find the perfect fit. If you’re unsure, feel free to contact us for assistance.
10. How can I contact customer service?
You can reach our customer service team at support@faveluxe.store . We aim to respond to all inquiries within 24-48 hours.
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